{"id":29781,"date":"2026-05-08T19:44:54","date_gmt":"2026-05-08T16:44:54","guid":{"rendered":"https:\/\/awlait.com\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d8%af%d8%a7%d9%84\/"},"modified":"2026-05-12T17:34:40","modified_gmt":"2026-05-12T14:34:40","slug":"return-and-exchange-policy","status":"publish","type":"page","link":"https:\/\/awlait.com\/en\/return-and-exchange-policy\/","title":{"rendered":"Return and Exchange Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29781\" class=\"elementor elementor-29781 elementor-29384\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-413dfe3 e-flex e-con-boxed e-con e-parent\" data-id=\"413dfe3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c1081c3 e-con-full e-flex e-con e-child\" data-id=\"c1081c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1bf4a3 elementor-widget elementor-widget-heading\" data-id=\"b1bf4a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We strive to provide an easy and satisfying experience, and we guarantee the following terms:\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f72953b text-right color-scheme-inherit elementor-widget elementor-widget-text-editor\" data-id=\"f72953b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-174f983 elementor-widget elementor-widget-text-editor\" data-id=\"174f983\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>Return &amp; Exchange Terms:<\/p><ul><li><p>Customers have the right to request a return or exchange within 7 days of receiving the product<\/p><\/li><li><p>The product must be in its original condition, unused, and in the original packaging<\/p><\/li><li><p>Customized products, such as personalized pillows, are non-returnable<\/p><\/li><\/ul><p>Shipping Fees:<\/p><ul><li><p>Customers are responsible for shipping fees in return cases<\/p><\/li><li><p>If the order is refused or not received, the customer will bear the return shipping costs<\/p><\/li><\/ul><p>Refund Process:<\/p><p>Steps:<\/p><ol><li><p>Contact customer service<\/p><\/li><li><p>Submit a return or exchange request<\/p><\/li><li><p>Receive the shipping label<\/p><\/li><li><p>Send the product<\/p><\/li><li><p>The product will be inspected, then the refund will be processed or a replacement product will be sent<\/p><\/li><\/ol><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We strive to provide an easy and satisfying experience, and we guarantee the following terms: Return &amp; Exchange Terms: Customers<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29781","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/awlait.com\/en\/wp-json\/wp\/v2\/pages\/29781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/awlait.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/awlait.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/awlait.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/awlait.com\/en\/wp-json\/wp\/v2\/comments?post=29781"}],"version-history":[{"count":5,"href":"https:\/\/awlait.com\/en\/wp-json\/wp\/v2\/pages\/29781\/revisions"}],"predecessor-version":[{"id":29821,"href":"https:\/\/awlait.com\/en\/wp-json\/wp\/v2\/pages\/29781\/revisions\/29821"}],"wp:attachment":[{"href":"https:\/\/awlait.com\/en\/wp-json\/wp\/v2\/media?parent=29781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}